WEBINAR: Conflict-Free Case Management: Themes in States Working to Implement New Systems

Free Webinar

When: Thursday, September 25, 2014, 2-3PM EDT

September 30, 2015 marks the statutory deadline for states that received funding under the Balancing Incentive Payments Program (BIPP) to make significant changes to how they fund long-term services and supports (LTSS). For the past three years, participating states have worked together toward BIPP’s requirement to provide conflict-free case management services, one of three required structural changes for participating states.

Conflict-free case management requires states and agencies to grapple with a core tension: how can a state deliver services to an individual in a manner that facilitates ultimate choice and consumer direction, while ensuring the overall care system is coordinated and free from conflict? And how does a state develop this system to work with both the existing aging and health care infrastructure and the changing care delivery landscape?

This webinar provided a background on CFCM and reviews existing regulations and CFCM guidance. The webinar also highlighted outstanding areas of questions and challenges states face as they develop conflict-free case management systems.

Fay Gordon, National Senior Citizens Law Center

This webinar is supported, in part, by funding from the U.S. Administration for Community Living under grant number 90BC0019. The views expressed in this material do not necessarily reflect the official policies of the U.S. Department of Health and Human Services or represent official U.S. Administration for Community Living policy.



Video Recording

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