Category Archives: Language Access

How to File a Language Access Complaint

IHSS limited-English proficient consumers have the right to services in their own language.  This alert assists advocates in filing federal and state complaints when language assistance is not provided. Read How to File a Language Access Complaint

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NSCLC Comments on Translation Threshold for Medicare Marketing Materials

NSCLC filed strong objections to proposed CMS regulations that would limit translation obligation for Medicare plans. Read NSCLC Language Access Comments

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Medicare Plans Not Posting Translated Materials Leaving Spanish Beneficiaries in the Dark

Many Medicare Advantage plans and others that offer Medicare prescription drug coverage are not publishing materials in Spanish on their websites as required by their contracts as Medicare providers. This makes it especially difficult for many beneficiaries to make the … Continue reading

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NSCLC Pushes for Language Access Protections in Health Plan Process

NSCLC recently commented on interim final regulations establishing internal claims and appeals processes that group and individual health insurance providers must follow. The rules included significant protections for limited English proficient plan enrollees like interpreter and notice translation requirements. NSCLC’s … Continue reading

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IHSS LEP Population Statistics

This response to a public records request from DSS shows IHSS LEP statistics statewide as of Oct. 2008.  

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Best Practices: Serving Limited-English Proficient Medicare Part D Beneficiaries

Private health plans offering Medicare prescription drug coverage are responsible for providing prescription drug coverage to all qualified Medicare beneficiaries who are proficient in English as well as those whose English proficiency is limited. Read Best Practices: Serving LEP Medicare … Continue reading

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