At a recent meeting at the Social Security Administration, we tried to persuade high level SSA staff of the urgent need to address the agency’s pervasive failure to process SSI “non-disability” appeals and waiver requests, a significant problem that is only getting worse. The surprising response we received from high level SSA officials was that this was highly improbable since all recon requests are entered into the system within 48 hours of receipt. As far as they are concerned, everything is working as it should unless we provide them with a substantial number of cases where the process has broken down.
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