NSCLC’s resource manual for advocates provides background information and practical advice for advocates whose clients receive In-Home Supportive Services (IHSS) and are limited English proficient. Resources include NSCLC’s recent report on language access and IHSS, relevant state rules regarding translation and interpretation, a guide to filing access complaints, copies of and links to multi-lingual resources, and other useful information.
Read the IHSS and Language Access Resource Manual (updated March 2011)