NSCLC played a leading role advocating, together with other organizations and members of Congress, against the elimination of printing Social Security Administration (SSA) benefit verification letters at local offices. NSCLC staff met with SSA to point to the serious problems that could result for individual recipients, especially those who have limited income or resources and are without easy access to the Internet. Staff helped to draft letters from various coalitions in opposition, and provided language to SSA to make their July 2014 Emergency Message on the issue more expansive.
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Unfinished Business: Designing Appeals Procedures in the Dual-Eligible Demonstrations helps stakeholders focus their advocacy about appeals on areas where a consumer voice can have the most potential to affect programs, by highlighting the many areas where appeal rights and procedures have not yet been fully developed. – December 2014
What’s In A Notice? How Notices Of Action Protect Consumers In Medicaid Managed Long-Term Services and Supports provides advocates with the specific information that must be included in each notice of action to meet due process requirements, and outlines how continuation of services and aid-paid-pending plays out in the managed LTSS context. – November 2014
Conflict Free Case Management: Themes in States Implementing New Systems provides background on conflict-free case management and reviews existing regulations and guidance. – October 2014
Action Steps for Consumers and Advocates Regarding the New Home Care Rule: How to Prevent Service Cuts and Protect Consumer-Directed Programs provides steps that consumers and advocates should take in their states to ensure proper implementation of new federal rule. – September 2014
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