Tag Archives: Language Access

Comments on Language Access Filed with HHS

In comments filed September 30, 2013, NSCLC urged the Office of Civil Rights (OCR) at the Department of Health and Human Services to increase its focus on language access needs of Medicare and Medicaid beneficiaries enrolled in managed care.Comments on … Continue reading

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The Importance of Health Care Access Among Hispanic Older Adults

December 13, 2012 Statement for Capitol Hill Briefing “The Importance of Health Care Access Among Hispanic Older Adults” Fay Gordon, Staff Attorney Hello, thank you for inviting the National Senior Citizens Law Center to participate in this timely and important … Continue reading

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Ten Things You Need to Know About Language Access Advocacy for Seniors

More than 3.3 million of American’s seniors are not fluent in English.  A significant number of these seniors are low-income; in 2003, 38% of low-income SSI applicants who were 65 and over asked to be interviewed in a language other … Continue reading

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Grantmakers in Aging Session Focuses on Language Access

¿Habla Inglés?  At the Language Access and Advocacy for Diverse Aging Populations session at the Grantmakers in Aging Annual Conference in McLean, VA, Directing Attorney Katharine Hsiao participated on the panel mentioned in Paul Nathanson’s column above. Hsiao was instrumental … Continue reading

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CMS Requiring Medicare Plans to Translate Materials

Posted on 2011/04/07 In a victory for advocates for people with limited English proficiency, the Centers for Medicare and Medicaid Services adopted final rule requiring Medicare plans to translate marketing materials.  Read more. (PDF)

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IHSS and Language Access: A Resource Manual for Advocates

NSCLC’s resource manual for advocates provides background information and practical advice for advocates whose clients receive In-Home Supportive Services (IHSS) and are limited English proficient. Resources include NSCLC’s recent report on language access and IHSS, relevant state rules regarding translation … Continue reading

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Improving Language Access to Keep California’s Older Adults at Home

An Examination of the In-Home Supportive Services Program This NSCLC report contains findings and recommendations to improve the experiences of limited English proficient consumers of California’s In-Home Supportive Services (IHSS) personal care program. Read Improving Language Access to Keep California’s Older … Continue reading

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How to File a Language Access Complaint

IHSS limited-English proficient consumers have the right to services in their own language.  This alert assists advocates in filing federal and state complaints when language assistance is not provided. Read How to File a Language Access Complaint

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NSCLC Comments on Translation Threshold for Medicare Marketing Materials

NSCLC filed strong objections to proposed CMS regulations that would limit translation obligation for Medicare plans. Read NSCLC Language Access Comments

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Medicare Plans Not Posting Translated Materials Leaving Spanish Beneficiaries in the Dark

Many Medicare Advantage plans and others that offer Medicare prescription drug coverage are not publishing materials in Spanish on their websites as required by their contracts as Medicare providers. This makes it especially difficult for many beneficiaries to make the … Continue reading

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