Transportation and Other

Under managed long-term services and supports (LTSS) programs, contracts commonly require managed care organizations (MCOs) to provide an array of home and community-based services (HCBS).  HCBS services include: transportation, nutritional assessment, hospice, and other services.


  • Non-emergency transportation: Arizona a, Florida b, Kansas c, New York d
  • Non-medical transportation: Florida e, Hawaii f, New Mexico g
  • Medically necessary transportation: New Mexico h, Hawaii i
  • Specialized transportation: Wisconsin j
  • Transportation: Minnesota k
  • For non-emergency transportation, consumer should not be delivered more than one hour before appointment, and must be picked up within one hour after appointment has been completed: Arizona l

Other Services

  • Care coordination/case management: Florida m, Wisconsin n
  • Hospice services: Arizona o, Florida p, Hawaii q, Kansas r
  • Nutritional assessment and risk reduction: Florida s
  • Quality enhancements (e.g. fall prevention, disease management): Florida t
  • Range of home- and community-based services: Massachusetts u
  • Value-added services: Kansas v, Texas w
  1. Ariz. Contract, p. 118.  (back)
  2. Fla. Contract, Atch. I, p. 4.  (back)
  3. Kan. Contract, Atch. F, p. 6.  (back)
  4. N.Y. Medicaid Advantage Plus Contract, App. K-1, p. 4.  (back)
  5. Fla. Contract, Atch. I, p. 5.  (back)
  6. Haw. RFP, p. 107.  (back)
  7. N.M. Contract, App. C, p. 2.  (back)
  8. N.M. Contract, App. A, p. 15.  (back)
  9. Haw. RFP, p. 125.  (back)
  10. Wis. Contract, p. 284.  (back)
  11. Minn. Contract, p. 131.  (back)
  12. Ariz. Contract, p. 75.  (back)
  13. Fla. Contract, Atch. I, p. 4.  (back)
  14. Wis. Contract, p. 274-75.  (back)
  15. Ariz. Contract, p. 31-32.  (back)
  16. Fla. Contract, Atch. I, p. 4.  (back)
  17. Haw. RFP, p. 115.  (back)
  18. Kan. Contract, Atch. F, p. 5.  (back)
  19. Fla. Contract, Atch. I, p. 4.  (back)
  20. Fla. Contract, Atch II, p. 65, Exh. 5, p. 29.  (back)
  21. Mass. Contract, p. 42.  (back)
  22. Kan. RFP, p. 51.  (back)
  23. Tex. Contract, p. 8-17.  (back)

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